DAY1
Tuesday, 24 September 2024
Official Opening Ceremony
Guest of Honour
- The Honourable Michael Wong Wai-lun, GBS, JP, Acting Financial Secretary of the Government of the Hong Kong Special Administrative Region
4:00 PM
1
Welcome Cocktail Reception
5:30 PM
2
DAY2
Wednesday, 25 September 2024
Kick-off Ceremony
Welcome Address
- Ms Sally WAN, Vice President, EAIC
- Mr Stephen YIU, Chairman, Insurance Authority
- Mr Michael RELLOSA, President, EAIC
9:30 AM
1
Fast & Furious
Thought Leadership Address
Navigating economic uncertainty for a resilient future
- The Honourable Bernard Charnwut CHAN, Chairman & President, Asia Financial Holdings Ltd
9:50 AM
2
Networking Break
10:30 AM
3
Panel Discussion
Economic resilience and insurance: strategies for thriving in volatile markets
Panellists:
- Mr Neal BAUMANN, Global Financial Services Industry Leader, Deloitte
- Mr Paul LI, Head of Macau Branch, QBE General Insurance (HK) Ltd
- Dr Kai-Uwe SCHANZ, Deputy Managing Director and Head of Research and Foresight, The Geneva Association
- Mr Clarence WONG, Chief Economist, Peak Reinsurance Company Limited
Moderator:
- Ms Winnie WONG, CEO & Executive Director, Asia Insurance & Avo Insurance
11:00 AM
4
Keynote Presentation
Embracing change · Being customer-centric · Building a new sustainable future
- Mr LIU Yuejin, President, China Life Insurance (Overseas) Company Limited
11:50 AM
5
Networking Luncheon – Lunch Talk
- Mr Lawrence LAM, CEO, Prudential Hong Kong Limited
12:30 PM
6
Industry Insights Session 1
Hunger Games
Unlocking the power of a diverse workforce to overcome talent shortages
- Mr Franz HAHN, CEO, Peak Reinsurance Company Limited
2:30 PM
1
Panel Discussion
Changing perceptions: reshaping insurance as a career
Panellists:
- Mr Shahrildin JAYA, Managing Director and CEO, Syarikat Takaful Brunei Darussalam
- Ms Lillian LAI, President, Tokio Marine Newa Insurance Co Ltd
- Mr Ronak SHAH, President, General Insurance Association of Singapore
- Mr Sythan PROU, Chief Executive Officer, Forte Life Assurance (Cambodia) Plc
Moderator:
- Ms Eleanor HARTMANN, Senior Vice President, Sales, Marketing and Strategy Execution, Asia Pacific, Guy Carpenter & Company, Limited
3:00 PM
2
Networking Break
3:45 PM
3
Industry Insights Session 2
The Matrix
Knowing the unknown: role of reinsurers in unlocking hidden potential and drive growth
- Mr Xiaodong YU, CEO, Taiping Reinsurance Co., Ltd
4:15 PM
1
Panel Discussion
Customer centricity in insurance: empowering policyholders and enhancing the value chain
Panellists:
- Mr Lars LANGE, Secretary General, International Union of Marine Insurance
- Mr Michael RELLOSA, Trustee/Executive Director, Philippine Insurers and Reinsurers Association
- Dr Somporn SUEBTHAWILKUL, President, Thai General Insurance Association
- Mr Jason TSAI, Chairman, Nan Shan General Insurance Co., Ltd
Moderator:
- Ms Andrea KEENAN, Executive Vice President and Chief Strategy Officer, AM Best Rating Services
4:45 PM
2
DAY3
Thursday, 26 September 2024
Featured Talk 1
Lost in Translation
Mapping the customer journey: enhancing insurance interactions from discovery to claims
- Ms Candy AU YEUNG, Chief Customer Operations and Health Officer, Prudential Hong Kong Limited
9:30 AM
1
Confronting the common foe: rectifying the image and increasing visibility of insurance in the socio-economic value chain
- Mr Shinichiro FUNABIKI, Representative Director, President, Chief Executive Officer, Mitsui Sumitomo Insurance Company, Limited
9:55 AM
2
Panel Discussion
Confronting the common foe: rectifying the image and increasing visibility of insurance in the socio-economic value chain
Panelists:
- Ms Guat Lan LOH, Group Managing Director, Chief Executive Officer, Hong Leong Assurance Berhad
- Mr Michael SHIN, CEO, RGA Korea, SVP, Japan and Chief Marketing Officer, Asia, RGA
- Mr Oran VONGSURAPHICHET, Secretary General, Thai General Insurance Association
- Ms Sally WAN, CEO, AXA Greater China
Moderator:
- Mr Daniel GO, Senior Advisor/Director, MAA General Assurance Philippines, Inc
10:20 AM
3
Networking Break
11:00 AM
4
Featured Talk 2
The Day after Tomorrow
De-risking climate change and advancing sustainability: Turning promises into action
Economic Outlook
- Mr John ZHU, Chief Economist Asia Pacific, Swiss Re
11:30 AM
1
Panel Discussion
Panelists:
- Mr Christopher HUI, Secretary for Financial Services and the Treasury, The Office of the Government of the Hong Kong SAR
- Mr Eric HUI, Chief Executive Officer, Zurich Insurance (Hong Kong)
- Ms Chelsea JIANG, Chief Technical and Innovation Officer, General Insurance, Greater China, AXA General Insurance Hong Kong Limited
- Mr Lubomir VARBANOV, Managing Director and Head Public Sector Solutions, Asia Pacific, Swiss Re
Moderator:
- Mr John ZHU, Chief Economist Asia Pacific, Swiss Re
11:50 AM
2
Networking Luncheon
1:05 PM
3
Perspectives Sharing
The Pursuit of Happiness
The power of collaboration: East Asian insurers uniting to drive sustainability
Panelists:
- Mr Butch BACANI, PSI Programme Leader, United Nations
- Mr Clement LAU, Executive Director, Policy and Legislation, Insurance Authority
- Ms Orchis LI, General Manager, Strategy & CI Research, Asia Life/Health, General Manager, Hong Kong Branch, Gen Re
- Mr Masayuki TANAKA, General Secretary, EAIC
Moderator:
- Mr Edward MONCREIFFE, Former Asia-Pacific Board Member of the PSI and Group General Manager, HSBC Holdings
3:00 AM
1
Transformers
From cloud computing to block chain to AI: what’s next for the insurance ecosystem in Asia?
Panelists:
- Mr Adrian GOH, Regional Chief Risk Officer, APAC and MEA, Munich Re
- Mr Kocu Andre HUTAGALUNG, President Director, PT Reasuransi, MAIPARK Indonesia
- Mr Ryan KIM, Group Chief Digital Officer, FWD Group
- Ms Eloise YUM, General Manager, HIS Insurance Services Co., Ltd
Moderator:
- Ms Lei YU, Chief Executive Officer, North Asia, Regional Head of Distribution, Asia, QBE Asia
3:40 AM
1
Pride and Prejudice
Diversity, Equity & Inclusion (DEI) in insurance: linking diversity to innovation and performance
Confronting the common foe: rectifying the image and increasing visibility of insurance in the socio-economic value chain
Panelists:
- Mr Candric CHENG, Assistant General Manager, Fidelidade Macau – Insurance Co., Ltd
- Ms Fiona HARRIS, Managing Director, Bupa Hong Kong
- Ms Herminia JACINTO, Chairman, IIAP
- Ms Alice LIANG, Chief Proposition Officer, AIA Hong Kong & Macau
Moderator:
- Mr Patrick GRAHAM, Chief Executive Officer, Manulife (International) Limited
4:20 AM
1
DAY4
Friday, 27 September 2024
● Concurrent Session Specialised Track Life Insurance (Venue: Theatre 1)
● Concurrent Session Specialised Track Non-Life Insurance (Venue: Theatre 2)
● Insurance accessibility and inclusion: overcoming barriers for underserved populations
Fireside Chat by Actuarial Society of Hong Kong (ASHK)
- Mr Alexander WONG, Past President, Current Council Member,ASHK
- Ms Orchis LI, Committee Member, ASHK
● Progress of UN Sustainable Development Goals and the Synergy with Climate Change Actions
- Dr Shinobu Yume YAMAGUCHI, Director, United Nations University Institute for the Advanced Study of Sustainability (UNU-IAS)
9:30 AM
1
● Navigating the ups and downs: optimising opportunities and balancing risk and profitability
- Mr Ellick TSUI, Deputy CEO & CFO, Chow Tai Fook Life Insurance Company Limited
● How Technology can help in underwriting and claim services
- Ms Lillian LAI, President, Tokio Marine Newa Insurance Co Ltd
10:00 AM
2
● Demographic shifts: how insurance adapt to changing needs
- Mr Alger FUNG, CEO, AIA Hong Kong & Macau
● The role of speciality insurance in navigating an era of accelerating risk
- Ms Jessica SCHAPPELL, Head of Asia Pacific, Beazley
10:30 AM
3
Networking Break
11:00 AM
4
Panel Discussion
● The Greater Bay Area: A dynamic ecosystem fostering for growth & innovation for the insurance industry
Panellists:
- Mr Jason CHOU, Chief Agency Officer, HK & GBA, Chubb Life Insurance Hong Kong Limited
- Mr Thomas POON, Lead Solutions Architect, Alibaba Cloud Hong Kong
- Ms Hannah ZHU, Strategy Head to Chief Technology Officer, OneConnect Smart Technology Co. Ltd
Moderator:
- Ms Joanna WONG, Partner, Insurance Sector Leader, Deloitte China
● Cyber risk and insurance: navigating the evolving landscape
Panellists:
- Ms Joanie KO, Partner, Kennedys
- Mr Rory YOUNG, Cyber Practice Leader, Marsh Hong Kong and Macau
Moderator:
- Ms Alexandra WROBEL, Head of Cyber, Commercial Insurance, Asia, Zurich Insurance (Hong Kong)
11:30 AM
5
Closing Ceremony and Banquet
6:30 PM
6